Privacy Policy
Last Updated: 3/26/2026
Our Commitment
At Flush & Flow - Plumbing & Gas, we are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and protect the information provided to us through our website and business operations.
Information We Collect
We collect personal information from you, including information about your:
- Name
- Contact information (email address and phone number)
- Location or physical address
- Interactions with us (e.g., job history and quote requests)
How We Use Your Information
We collect your personal information in order to:
- Provide plumbing and gasfitting services to your property
- Provide accurate quotes, invoices, and necessary trade certificates
- Communicate with you regarding our services and your appointments
- Meet our legal and regulatory health and safety obligations
Information Sharing
We do not share your personal information with third parties except when necessary to complete your requested services (e.g., lodging compliance certificates with local councils or the PGDB) or when required by law.
Data Security
We take reasonable steps to ensure your personal information is protected from loss, unauthorized access, use, modification, or disclosure.
Your Rights
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, please contact us at jorden@flushandflow.co.nz, or 027 811 5916, or 185 Wilsons Road, St Martins, Christchurch 8022.